Data & Privacy

mn77 Privacy Policy

At mn77, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data mn77 collects from Bangladesh players, how it is used, who it is shared with, and how you can control it. We keep things straightforward — no legal jargon, no surprises.

Last Updated: 1 January 2025 Applies to all mn77 accounts and services
At a Glance
  • mn77 collects only what it needs to operate your account
  • Your data is never sold to third parties
  • Payment data is tokenised and not stored after transactions
  • You can request access, correction, or deletion of your data
  • All data is protected with TLS 1.3 encryption
  • Cookies are used to improve your mn77 experience

This summary is for convenience only. The full policy below is the binding document.

How mn77 Protects Your Privacy

Six core privacy commitments that mn77 makes to every player in Bangladesh.

End-to-End Encryption

Every connection between your device and mn77 is encrypted using TLS 1.3 — the same standard used by major banks. Your login credentials, payment details, and personal information are protected at every step of every session on mn77.

No Data Selling

mn77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments, and improve the mn77 platform experience for Bangladesh players.

Payment Data Tokenisation

When you deposit or withdraw via bKash, Nagad, or Rocket, your mobile wallet details are tokenised immediately. The raw payment data is never stored on mn77 servers after a transaction completes. This means your wallet information cannot be exposed even in the unlikely event of a security incident.

Minimal Data Collection

mn77 collects only the personal data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to provide you with a safe, personalised gaming experience on mn77.

Your Data, Your Control

Every mn77 player has the right to access, correct, and request deletion of their personal data. You can also opt out of marketing communications at any time from your account settings. mn77 will respond to all data requests within 30 days of receipt.

Secure Data Storage

Personal data held by mn77 is stored on secure, access-controlled servers. Access to player data within mn77 is restricted on a strict need-to-know basis. All staff with access to personal data are trained in data protection and bound by confidentiality obligations.

01 Introduction

This Privacy Policy describes how mn77 ("mn77", "we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the mn77 platform at mn77.io, including the mn77 mobile application and all associated services.

mn77 is committed to protecting the privacy of every player in Bangladesh. We understand that trust is the foundation of everything we do, and that means being completely transparent about how your personal data is handled. This policy is written in plain language so that every mn77 player can understand it — not just lawyers.

By registering an account on mn77, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not use the mn77 platform.

Note: This Privacy Policy was last updated on 1 January 2025. mn77 may update this policy from time to time. The current version is always available at mn77.io/privacy-policy. Continued use of mn77 after any update constitutes acceptance of the revised policy.

02 Data We Collect

mn77 collects personal data in two ways: data you provide directly when registering or using the platform, and data that is collected automatically when you use mn77.

Data you provide directly:

  • Full legal name and date of birth (required for account registration and age verification)
  • Mobile phone number (used for account login, two-factor authentication, and support communications)
  • Email address (used for account notifications and formal correspondence)
  • Identity documents such as national ID or passport (requested during enhanced verification for withdrawals or compliance checks)
  • Any information you provide when contacting mn77 support via live chat or email

Data collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Session duration, pages visited, and features used on mn77
  • Game activity including bets placed, games played, and transaction history
  • Cookie and tracking data as described in the Cookies section of this policy

Minimal Collection: mn77 only collects data that is genuinely necessary. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

Data Type Why We Collect It Required?
Name & Date of Birth Account registration and age verification Yes
Mobile Number Login, 2FA, support communications Yes
Email Address Account notifications and correspondence Yes
Identity Documents KYC verification for withdrawals When required
IP Address & Device Data Security, fraud prevention, platform optimisation Automatic
Game & Transaction History Account management, responsible gaming, compliance Automatic

03 How We Use Your Data

mn77 uses the personal data it collects for the following purposes:

  • Account management: To create, maintain, and secure your mn77 account, including processing deposits and withdrawals via bKash, Nagad, and Rocket.
  • Identity verification: To verify your age and identity as required by mn77's terms and applicable regulations, ensuring that only eligible players can use the platform.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance through mn77's live chat and email support channels.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on mn77.
  • Responsible gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to apply responsible gaming tools where appropriate.
  • Platform improvement: To analyse how players use mn77 and improve the platform's features, performance, and user experience.
  • Marketing communications: To send you information about mn77 promotions, bonuses, and new games — but only if you have opted in to receive such communications. You can opt out at any time.
  • Legal compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.

Marketing Opt-Out: If you no longer wish to receive promotional communications from mn77, you can unsubscribe at any time via your account settings or by contacting mn77 support at [email protected]. Opting out of marketing does not affect your ability to use mn77.

04 Legal Basis for Processing

mn77 processes your personal data on the following legal bases:

  • Contract performance: Processing your data is necessary to provide the mn77 service you have signed up for, including account management, payment processing, and game access.
  • Legal obligation: mn77 is required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
  • Legitimate interests: mn77 processes certain data — such as device and session data — to protect the security of the platform, prevent fraud, and improve the service for all players.
  • Consent: Where mn77 relies on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

mn77 does not sell, rent, or trade your personal data to any third party. However, mn77 may share your data with the following categories of trusted partners and authorities where necessary:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict data security obligations.
  • Identity verification providers: Third-party KYC (Know Your Customer) service providers may receive copies of identity documents you submit to mn77 for verification purposes. These providers are contractually bound to use your data only for verification and to delete it once the process is complete.
  • Technology and infrastructure providers: mn77 uses third-party cloud hosting, analytics, and security services. These providers process data on mn77's behalf and are bound by data processing agreements that restrict how they can use your information.
  • Regulatory and law enforcement authorities: mn77 may be required by law to disclose personal data to regulatory bodies, law enforcement agencies, or courts. mn77 will only disclose the minimum data required to comply with such requests.

No Third-Party Marketing: mn77 never shares your personal data with third parties for their own marketing purposes. Any data sharing is strictly limited to what is necessary to operate the mn77 platform and comply with legal obligations.

06 Payment Data

mn77 takes the security of your payment data extremely seriously. When you make a deposit or withdrawal using bKash, Nagad, or Rocket, your mobile wallet details are processed through a secure, encrypted payment gateway.

mn77 does not store your full mobile wallet credentials on its servers. Payment data is tokenised at the point of transaction — meaning a secure token is used to reference your payment method for future transactions, without storing the underlying sensitive data. This approach ensures that your payment information cannot be exposed even in the event of a security incident on the mn77 platform.

  • All payment transactions on mn77 are encrypted using TLS 1.3.
  • Payment tokens are stored securely and can only be used for transactions on your mn77 account.
  • mn77 will never ask you to share your full mobile wallet PIN or password through any channel.
  • If you suspect that your payment details have been compromised, contact mn77 support immediately and change your mobile wallet PIN through your wallet provider's app.

07 Cookies & Tracking

mn77 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in between sessions, and understand how players use mn77 so we can make it better.

Types of cookies mn77 uses:

  • Essential cookies: Required for the mn77 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your mn77 experience.
  • Analytics cookies: Help mn77 understand how players navigate the platform, which games are most popular, and where improvements can be made. Analytics data is aggregated and anonymised.
  • Marketing cookies: Used only if you have opted in to receive personalised promotions from mn77. These cookies help mn77 show you relevant bonus offers and game recommendations.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the mn77 platform. For marketing cookies, you can also manage your preferences through your mn77 account settings.

08 Data Retention

mn77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and mn77's internal compliance obligations.

  • Active accounts: Personal data is retained for the lifetime of your mn77 account plus a minimum of 5 years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction records: All deposit and withdrawal records are retained for a minimum of 5 years after the transaction date.
  • Support communications: Records of support interactions are retained for 2 years after the interaction closes.
  • Marketing data: If you opt out of marketing, your preference is recorded and your data is removed from marketing lists within 30 days.

Once the applicable retention period expires, mn77 securely deletes or anonymises your personal data so that it can no longer be linked to you as an individual.

Legal Retention: Some data must be retained by mn77 regardless of your deletion request, where required by law. mn77 will always inform you if a deletion request cannot be fully fulfilled and explain the reason.

09 Your Privacy Rights

As an mn77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact mn77 support at [email protected] with the subject line "Data Rights Request". mn77 will respond within 30 days.

Right of Access

Request a copy of all personal data mn77 holds about you, including your account information, transaction history, and any identity documents submitted.

Right to Rectification

Request correction of any inaccurate or incomplete personal data mn77 holds about you. Some corrections may require identity verification.

Right to Erasure

Request deletion of your personal data. Note that mn77 may be required to retain certain data by law even after an erasure request.

Right to Restriction

Request that mn77 restricts processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to mn77 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.

10 Children's Privacy

mn77 is strictly an adults-only platform. The mn77 service is not directed at, and must not be used by, anyone under the age of 18. mn77 does not knowingly collect personal data from anyone under 18 years of age.

If mn77 discovers or has reason to believe that a player is under 18, the account will be suspended immediately, all balances will be frozen pending investigation, and any deposits made will be returned to the original payment method after identity verification. mn77 will also report the matter to relevant authorities where required by law.

If you are a parent or guardian and believe that your child has registered on mn77, please contact mn77 support immediately at [email protected] so that the account can be closed and the matter investigated.

11 Security Measures

mn77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

  • TLS 1.3 encryption for all data transmitted between your device and mn77 servers
  • AES-256 encryption for sensitive data stored on mn77 servers
  • Two-factor authentication (2FA) available for all mn77 accounts
  • Regular security audits and penetration testing of the mn77 platform
  • Strict access controls limiting staff access to personal data on a need-to-know basis
  • Automated fraud detection systems monitoring all account activity in real time
  • Secure data centres with physical access controls and 24/7 monitoring

While mn77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your mn77 account has been compromised, please contact mn77 support immediately.

Your Role in Security: You can help protect your mn77 account by using a strong, unique password, enabling 2FA, and never sharing your login credentials with anyone. mn77 will never ask for your password through any channel.

12 Changes to This Policy

mn77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how mn77 uses your personal data, we will notify registered players via their registered mobile number or email address before the changes take effect. Your continued use of mn77 after any update constitutes acceptance of the revised Privacy Policy.

mn77 recommends reviewing this Privacy Policy periodically. The current version is always available at mn77.io/privacy-policy.

13 Contact mn77 About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how mn77 handles your personal data, please get in touch with the mn77 privacy team:

  • Email: [email protected] — use the subject line "Privacy Query" or "Data Rights Request" for the fastest response.
  • Live Chat: Available 24/7 directly on the mn77 platform for general privacy questions.

mn77 will acknowledge all privacy-related requests within 5 business days and provide a full response within 30 days. If your request is complex or involves a large volume of data, mn77 may extend this period by a further 30 days and will notify you accordingly.

We're Here to Help: Privacy can feel complicated, but the mn77 support team is always happy to explain anything in this policy in plain language. Don't hesitate to reach out — your trust matters to us.

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